We guarantee satisfaction

If any purchase isn’t to your complete satisfaction, return it to Fred's Custom Tackle within 30 days for a complete refund or exchange. Just remember to return it in the original packaged condition with proof of purchase. Some restrictions apply:

  • Products being returned for a refund must be received in their original purchase condition and in their original packaging. This includes all accessories, warranty cards and manuals. 

  • All items being returned will be inspected by Fred's Custom Tackle prior to a refund being issued. Please note that missing items or parts will void the processing of your refund.

  • All refunds will be processed back to the credit card used to make the purchase.


Price match guarantee


We offer what you need at a price that's right! If you find the identical product advertised at a lower price in print or on a Canadian retailer’s online site, we will match that price. If you find a lower advertised price after you buy, we will match that price for up to 30 days (excludes gift cards.) 

The following terms and conditions apply to our price match guarantee and the advertised product/price:

  • Product must be identical to that sold by Freds Custom Tackle (e.g.  model, brand, color, size, certification standards) and must be in-stock and available for immediate sale and delivery.  

  • Product must be located in Canada and sold and shipped by a retailer or authorized dealer located in Canada.

  • price must be in Canadian dollars and will be adjusted to account for any fees, taxes or other charges such as environmental handling fees and shipping.

  • Price must not be lower due to advertising error or misprint.

  • Price match guarantee limited to one per customer, per item, per day.

  • Does not apply to advertising that states “limited quantities”, “clearance”, close-outs”, “bankruptcies” or similar concepts.

  • Special offers(such as bundled offers, rebates, mail in offers, coupons) may be excluded at discretion of Fred's Custom Tackle. All the same conditions, limitations or qualification of original offer will apply. 

Fred's Custom Tackle reserves the right to confirm that all conditions have been met and not price match if any conditions cannot be verified. Fred's Custom Tackle decision on whether to price match is final in all cases. Fred's Custom Tackle may exclude additional categories of products or specific online sites from its price match guarantee at any time without prior notice in its sole discretion. Fred's Custom Tackle reserves the right to update or modify its price match guarantee at any time.  

We guarantee the best service

We recognize that you lead a busy life and that you want an efficient and happy shopping experience. That’s why we have experts, not just staff. They’ll help you get what’s right for you. Comments? Please email info@fredscustomtackle.com.